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Are you looking for the lowdown on STSBet? Well, read on…
STS has been in operation since 1997, with hundreds of stores throughout continental Europe. In recent years, they have looked to corner the online market too. How does their web presence stack up in comparison to other online bookmakers? Here’s Pundit Feed’s verdict.
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How to Sign Up
As you’d expect from a bookmaker looking to draw in potential new customers, STSBets’s sign-up process is refreshingly painless.
You’ll need to provide some basic details – email address, phone number, username and password preferences etc – but the procedure is as straightforward as can be.
You’ll also be asked to set your contact preferences, i.e. whether you want to receive communications and marketing offers from STSBets via email, SMS, phone call and the like. You’re at liberty to answer yes or no in accordance with your wishes.
You’ll also be asked to set daily, weekly and monthly deposit limits for yourself before accepting the Ts and Cs.
These days, online bookmakers are falling over each other to offer potential punters attractive sign-up offers – and STSBet are no different.
The gaming house credits new players with up to £40 to bet on sports markets in the form of a 50% bonus on their first stake. To qualify, your first bet must be worth at least £10, contain a minimum of two selections and reach odds of at least 1/2 – that’s 1.5 if you prefer to deal in decimals.
You’ll need to wager your credited bonus 6x before any potential winnings can be withdrawn. Other than that, there isn’t a lot of red tape. There’s no need for a bonus code. All in all, this offer stacks up well against the market standard.
Markets and In-play Betting
Variety is the spice of life, as they say. STSBets is in step with all modern bookmakers worth their salt in offering an eclectic range of markets and in-play options in their sportsbook.
Navigating the web app’s interface will reveal dozens of different sports on which to bet, ranging from the traditional – football, horse racing etc – to the more untypical, such as alpine skiing and sumo wrestling. There are also markets for eSports, politics and even TV Shows.
There is a healthy dose of in-play markets available too. The infographics which furnish players with live updates from an event itself are easy on the eye. The interface for pre-match and in-play betting is not only aesthetically pleasing but also uniquely easy to navigate.
Banking Options – Deposits and Withdrawals
STSBet gives over a large proportion of its website to a dedicated banking facility. There, players can monitor their balance history, incomings and outgoings and make deposits and withdrawals at their leisure.
If you’re looking to deposit cash into your account, you have nine different methods to do so: Neteller, Skrill, Skrill 1-Tap, Trustly, PayPal, ecoPayz, MuchBetter, Visa or bank transfer. There is a minimum deposit of £10; once a deposit is made, it should be added to your balance instantly.
If you’ve been lucky enough to win a bet and are looking to withdraw your earnings, you can do so using the same options as listed above, minus Skrill 1-Tap. Withdrawal times vary according to which method you prefer, but if you use an e-wallet your money could be with you the very same day.
Both the deposits and withdrawal sections of the banking page give you the option to check the status of your financial ins and outs so you’ll never be in doubt as to where you stand.
In terms of legitimacy, STSBet is running an entirely safe and secure operation. They have all the necessary licences and are regulated by the UK Gambling Commission.
Customer support is the backbone of any credible online bookmaker. Attractive sign-up offers, impressive in-play markets, and a smooth sign-up process are all well and good – but if the bookmaker isn’t around to help you when you run into a problem then their other features are invalidated.
Luckily, STSBet have an industry-leading reputation in this field: they pride themselves on reliability.
The FAQs section of the official website answers common queries concerning bonuses/promotions, payment and accounts. If your issue doesn’t require immediate attention, you can contact the STSBet customer support team via email. By all accounts, their staff are responsive, affable and diligent in equal measure.
Unfortunately, there is no telephone support number available for the bookmaker, but if your issue is urgent you can use the live chat function. This facility can be accessed by clicking on the ever-present speech bubble icon in the bottom left-hand corner of your screen when using the STSBet website. The live chat is available 24 hours a day, 7 days a week.
Unfortunately, STSBet does not offer a dedicated mobile app for punters looking to bet via Apple, Android etc.
According to various independent reports, the majority of gambling in the UK is now conducted via mobile device. What’s more – the figures are rising year on year.
So, on face value, the absence of a mobile app might seem like a significant drawback for STSBet. But in reality, this isn’t the case.
Players can still access STSBet’s online services via their mobile phone’s browser, Google Chrome, Safari etc. The mobile-accessible website is every bit as responsive as the mobile applications of other leading UK bookmakers. In fact, many mobile apps are liable to crash at any moment and can at times be agonisingly unresponsive – not what you need when you’re in the heat of the moment, checking and rechecking your accumulator.
STSBet’s mobile web page can at time be a little clunky. But, overall, there really can’t be too many complaints. Players can complete the sign-up process and claim their welcome bonus via this avenue too.
Overall – Our Summary of STSBet
On the whole, we found very few issues with STSBet. Sure, some might complain about the absence of a dedicated mobile app or a telephone number for customer support. But in our view, the good convincingly outweighs the bad.
The sign-up process is swift. Their welcome offers are solid. Their markets and in-play options are as impressive as there is. But the quality of STSBet’s customer support where the bookmaker really excels. With this in mind, we would recommend STSBet particularly to more intrepid, experienced bettors who are likely to need issues resolving more frequently and with minimum fuss.